For the purposes of this section, ‘Restaurant’ shall be defined as an Institution that offers food and beverages for sale in its regular business operations, and is making such food and beverages available to purchasers of BOGO Vouchers. In this respect, the following shall constitute as ‘Standard Terms and Conditions’ for redeeming BOGO Vouchers:
1.BOGO shall not be responsible for the quality of services provided by the Restaurant, and the same shall be the sole responsibility of the Restaurant.
2.BOGO Vouchers are redeemable in their entirety only and may not be redeemed partially or incrementally.
3.BOGO Vouchers can be redeemed only after due verification of the customer including, without limitation, matching the unique identification number provided to the customer at the time of purchase of BOGO Vouchers.
4.“Voucher expiry date” shall be mentioned on BOGO Vouchers for your reference.
5.Use of BOGO Vouchers for drinks shall be at the sole discretion of the Restaurant and is further subject to all applicable laws.
6.It is at the discretion of the Restaurant to determine whether BOGO Vouchers can be combined with any other Restaurant vouchers, third party vouchers, coupons, or promotions and the like.
7.BOGO Vouchers cannot be used for taxes, tips or prior balances, unless permitted by the Restaurant.
8.BOGO Vouchers are valid for dine-in only unless otherwise stated.
9.The issuing of restaurant credit is at the sole discretion of the Restaurant.
10.Neither BOGO nor the Restaurant is responsible for lost or stolen Vouchers or the reference numbers mentioned on it.
11.Reproduction, sale or trade of BOGO Vouchers is strictly prohibited.
12.Any attempted redemption not consistent with these Terms of Use, Standard Terms & Conditions and Specific Terms & Conditions mentioned on the Voucher will render the BOGO Voucher void and invalid.
13.BOGO Voucher (including, but not limited to, any discounts provided therein) will expire on the date specified on it, and you will not be able to avail the service from the Merchant after this date.
Institutions/ Merchants will have their own applicable terms and conditions, in relation to their own supply of their products and services, and you agree to (and shall) abide and adhere to those terms and conditions. The responsibility to do so is yours alone.
At Home Services/ Services at Home/ Home Services:
BOGO shall also make available At Home Services provided through its Merchant (at home service provider) base or the Individuals (i.e. service professional) having expertise in providing Services which shall be made available on BOGO Website or Mobile Application to the Users at their preferred location and shall include but not be limited to plumbing, cleaning, pest control, carpentry, electrical, repairs, servicing, etc., which shall be subject to availability and the time slot considering the peak hours of the Services requested by the User.
While opting for these Services to be provided at the Doorstep of a particular User or any of its associated parties, the onus of such bookings or its full utilization shall be of the User at all times which shall not be only restricted to the upkeep of its own safety, security, health, hygiene, cleanliness, any illegal or fraudulent activity, etc. BOGO shall not be held liable in any manner whatsoever for the Services performed by the Merchant or Individual and further received by the User. The User availing such Services shall ensure that he/ she verifies the personnel allocated for providing such Services at Home before such person enters the premises or the vicinity of the User where he will physically check the valid Photo ID proof of the personnel of the Merchant or of the Individual, as the case may be. For any grievance or mishap or any illegal activity done by the Merchant/ Individual must be reported by the User to the nearest Police Station and marking a copy of the said complaint to BOGO which shall be investigated by the authorities and if the same requires any redressal, the same shall be met in accordance.
While using BOGO Website or Mobile Application, User shall not:
1.Post content or items in any inappropriate category or areas on the Website or Mobile Application;
2.Violate any laws, third-party rights, Account Policies, or any provision of the Terms of Use, such as the prohibitions described above;
3.Fail to deliver payment for Services purchased by you, unless the Merchant or the Individual has materially changed the description of the Service description after you negotiate an agreement for such Service, a clear typographical error is made, or you cannot authenticate the individual(s)/ personnel identity;
4.Fail to perform Services purchased from you, unless the Service User fails to materially meet the terms of the mutually agreed upon agreement for the Services, refuses to pay, a clear typographical error is made, or you cannot authenticate the Service User's identity;
5.Manipulate the price of any Service or interfere with other users' Postings;
6.Circumvent or manipulate our fee structure, the billing process, or fees owed to BOGO;
7.Post false, inaccurate, misleading, defamatory, or libelous content (including personal information about any Website user);
8.Take any action that may undermine the Feedback or ratings systems (such as displaying, importing or exporting Feedback information off of the Website or using it for purposes unrelated to the Website)
YOU AGREE THAT YOUR USE OF THE WEBSITE OR MOBILE APPLICATION SHALL BE AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, AND BOGO AND ITS OFFICERS, MANAGERS, MEMBERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, SUBSIDIARIES, AFFILIATES, SERVICE PROFESSIONALS, SUPPLIERS, MERCHANTS, INDIVIDUALS, ONBOARDED INDIVIDUALS AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND MAKE NO WARRANTIES, REPRESENTATIONS, OR GUARANTEES IN CONNECTION WITH THIS WEBSITE OR MOBILE APPLICATION, THE SERVICES OFFERED ON OR THROUGH THIS WEBSITE OR MOBILE APPLICATION, ANY DATA, MATERIALS, SUBMITTED CONTENT, RELATING TO THE QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THIS WEBSITE OR MOBILE APPLICATION, INCLUDING WITHOUT LIMITATION THE MATERIALS, DATA AND SUBMITTED CONTENT OF OTHER USERS OF THIS WEBSITE OR MOBILE APPLICATION OR OTHER THIRD PARTIES.
UNLESS OTHERWISE EXPLICITLY STATED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WEBSITE OR MOBILE APPLICATION, THE SERVICES OFFERED ON OR THROUGH THIS WEBSITE, DATA, MATERIALS, SUBMITTED CONTENT, AND ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED ON THIS WEBSITE OR MOBILE APPLICATION IS PROVIDED TO YOU ON AN "AS IS," "AS AVAILABLE" AND "WHEREIS" BASIS WITH NO WARRANTY OF IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. BOGO DOES NOT PROVIDE ANY WARRANTIES AGAINST ERRORS, MISTAKES, OR INACCURACIES OF DATA, CONTENT, INFORMATION, MATERIALS, SUBSTANCE OF THE WEBSITE OR SUBMITTED CONTENT, ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR MOBILE APPLICATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY OR SERVICE USER OR SERVICE PROVIDER, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY DATA, CONTENT, INFORMATION, MATERIALS, SUBSTANCE OF THE WEBSITE OR MOBILE APPLICATION OR SUBMITTED CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE OR MOBILE APPLICATION. BOGO DOES NOT ENDORSE, WARRANT, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR MOBILE APPLICATION OR ANY HYPERLINKED SITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISEMENT. BOGO WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY PARTY, INCLUDING THIRD-PARTY SERVICE PROFESSIONALS OF PRODUCTS OR SERVICES. AS WITH THE USE OF ANY PRODUCT OR SERVICE, AND THE PUBLISHING OR POSTING OF ANY MATERIAL THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
1.IN NO EVENT SHALL BOGO, OR ITS RESPECTIVE OFFICERS, MANAGERS, MEMBERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, SUBSIDIARIES, AFFILIATES, SERVICE PROFESSIONALS, SUPPLIERS, ATTORNEYS OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE) WHATSOEVER RESULTING FROM ANY
a.)ACCESS TO OR USE OF THE WEBSITE OR ANY SERVICES OFFERED BY ANY SERVICE PROFESSIONALS OR MERCHANTS OR INDIVIDUALS VIA THE WEBSITE OR MOBILE APPLICATION, INCLUDING SERVICES PROVIDED PURSUANT TO AN AGREEMENT FORMED INDEPENDENTLY OF THE WEBSITE OR MOBILE APPLICATION, WHETHER OR NOT AN AGREEMENT FOR SERVICE FORMED VIA THE WEBSITE OR MOBILE APPLICATION IS IN EFFECT;
b.)ERRORS, MISTAKES, OR INACCURACIES OF DATA, MARKS, CONTENT, INFORMATION, MATERIALS OR SUBSTANCE OF THE WEBSITE OR MOBILE APPLICATION OR SUBMITTED CONTENT;
c.)ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/ OR ANY AND ALL PERSONAL INFORMATION AND/ OR FINANCIAL INFORMATION STORED THEREIN;
d.)ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE OR MOBILE APPLICATION BY ANY THIRD PARTY;
e.)ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR MOBILE APPLICATION;
f.)ANY ERRORS OR OMISSIONS IN ANY DATA, CONTENT, INFORMATION, MATERIALS OR SUBSTANCE OF THE WEBSITE OR MOBILE APPLICATION OR SUBMITTED CONTENT;
g.)ANY FAILED NEGOTIATIONS FOR A SERVICE, ANY DISPUTES THAT ARISE DURING OR AFTER THE NEGOTIATION OF A SERVICE OR THE FORMATION OF A CONTRACT FOR A SERVICE, OR ANY OTHER DISPUTE THAT ARISES BETWEEN USERS OF THE WEBSITE OR MOBILE APPLICATION;
h.)ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY OR SERVICE USER OR SERVICE PROFESSIONAL OR MERCHANT OR INDIVIDUAL/ PERSONNEL; OR
i.)ANY USE OF ANY DATA, MARKS, CONTENT, INFORMATION, MATERIALS OR SUBSTANCE OF THE WEBSITE OR SUBMITTED CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE ON OR THROUGH THE WEBSITE OR MOBILE APPLICATION, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT BOGO IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
2.IN NO EVENT SHALL THE TOTAL, AGGREGATE LIABILITY OF BOGO, OR ANY OF THE ABOVE-REFERENCED RESPECTIVE PARTIES, ARISING FROM OR RELATING TO THE WEBSITE OR MOBILE APPLICATION, AND/ OR SUBMITTED CONTENT EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID TO BOGO BY YOU HEREUNDER. YOU HEREBY ACKNOWLEDGE AND AGREE THAT BOGO SHALL NOT BE LIABLE FOR SUBMITTED CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY OR SERVICE USER OR SERVICE PROVIDER OR MERCHANT OR INDIVIDUAL/ PERSONNEL AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. YOU FURTHER ACKNOWLEDGE AND AGREE THAT BOGO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE) WHATSOEVER RESULTING FROM OR RELATING TO ANY CONTRACT BETWEEN WEBSITE OR MOBILE APPLICATION USERS ENTERED INTO INDEPENDENTLY OF THE WEBSITE OR MOBILE APPLICATION. THE WEBSITE OR MOBILE APPLICATION MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES THAT ARE NOT OWNED OR CONTROLLED BY BOGO. BOGO DOES NOT HAVE ANY CONTROL OVER, AND ASSUMES NO RESPONSIBILITY FOR, THE CONTENT, PRIVACY POLICIES, OR PRACTICES OF ANY THIRD-PARTY WEBSITES. IN ADDITION, BOGO WILL NOT AND CANNOT CENSOR OR EDIT THE CONTENT OF ANY THIRD-PARTY SITE. BY USING THE WEBSITE, YOU EXPRESSLY RELIEVE BOGO FROM ANY AND ALL LIABILITY ARISING FROM YOUR USE OF ANY THIRD PARTY WEBSITE. ACCORDINGLY, PLEASE BE ADVISED TO READ THE TERMS AND CONDITIONS AND PRIVACY POLICY OF EACH THIRD-PARTY WEBSITE THAT YOU VISIT, INCLUDING THOSE DIRECTED BY THE LINKS CONTAINED ON THE WEBSITE OR MOBILE APPLICATION. Neither BOGO nor you shall be liable to the other for any delay or failure in performance under the Terms of Use, other than payment obligations, arising out of a cause beyond its control and without its fault or negligence. Such causes may include, but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.
For more information see BOGO’s Terms of Use.
Redeeming your Credits:
To check your BOGO Credits balance, check your ‘My Account’ page. If you have BOGO credits in your BOGO account, you can choose to apply the same at the time of completing your purchase with BOGO and your payment amount shall be accordingly reduced with the amount of available & applied credits. This is however, subject to the following exceptions:
1-BOGO Credits can be applied only to a qualifying Offer, i.e. an Offer, for payment of which, BOGO Credits can be applied.
2-BOGO may from time to time provide for Credits’ inapplicability or partial applicability or modify or disable the option to apply BOGO credits on certain Offers and the details of the same shall be provided on the Offer Page.
3-You must complete your valid purchase of the qualifying Offer to avail the benefit of these credits.
4-Any voucher bought using Referral/ Promotional Credits shall not be eligible for re-validation or refund.
General:
1-If an offer becomes unavailable between your booking and before redemption, BOGO will cancel your order.
2-Refund for cancellation or otherwise will be processed by the original mode of payment as was used while ordering by the Customer or in the form of BOGO credits, as per the discretion of BOGO.
3-Any voucher bought using Referral/ Promotional Credits shall not be eligible for re-validation or refund or cancellation.
4-Where an Offer is specified to be non-cancellable or non-refundable on the Offer Page, this Refund & Cancellation Policy shall not apply to such Offers.
5-If the brand decides to discontinue, that voucher will be removed but, you’ll be receiving the fix number of minimum vouchers as mentioned at the time of subscription.
What are the Restaurant Policies?
1-Anti-Wastage Policy: Applicable to unlimited Food & Beverage Services.
2-Customers will be served 1 (One) portion at a time; replacements will be served after completion of previous serving.
Contact Us:
In accordance with the Information Technology Act, 2000, and the Rules made thereunder, if you have any questions regarding our Terms of Sale, you may contact our Support Team at the details mentioned below:
Name: GIM Info Solutions Private Limited
Address: 106/3, Gitanjali nagar, Raipur, 492001.
E-mail: support@gimbooks.com
Business Hours: Monday to Friday (10:00 to 18:00)
